Learn About Our Team And Culture

We are a team of dedicated professionals, ready to do whatever it takes to make your transaction stress-free and enjoyable.

Sheila Balagia
Office Manager & Escrow Officer

Sheila has served as an Escrow Officer and Branch Manager for Southwestern Title Agency since January 2018. Committed to providing complete transparency to her clients, Sheila delivers a pleasant, comfortable closing experience through consistent communication.

With over 30 years of experience in the real estate industry, Sheila has spent the majority of her career in the title business. Her areas of expertise include real estate, sales, marketing, and relationship building, and she is an affiliate member of the Williamson County Board of Realtors.

Originally from California, Sheila has lived in Round Rock, Texas since 1988. When she is not working, Sheila enjoys spending her time with family and friends. One of her favorite activities is hosting and playing mystery parties.

Jennifer Rhodes
Escrow Officer

Jennifer has spent more than 20 years working in the title industry in Austin and has over 12 years of title examination experience. Her expertise and industry knowledge help to ensure a smooth, successful closing for her clients.

Jennifer’s areas of expertise include relationship building and development, excellent customer service, abundant title industry knowledge, and team leadership. Additionally, Jennifer has had an escrow license since 2001 and has received training from the Texas Land Title Association.

An animal lover, Jennifer, and her family help animals in need, including dogs, cats, birds, rabbits, and ducks. While many are brought in for rehab and eventually go to new homes, many become part of her family as well.

Lenora Lambright
Escrow Assistant

Lenora joined the Southwestern Title Agency team in June 2020. After working as a Realtor for more than 15 years, Lenora made the move to the title industry in 2001. She brings a wealth of industry knowledge to the Southwestern Title team, including REO, foreclosures, real estate transactions, closings and more.

With a background in real estate and title insurance, Lenora has developed strong interpersonal skills and communication techniques, which has enabled her to ensure successful transactions for her clients. In 2012, her passion for the real estate and title industries led her back to a role as an escrow officer.

Born and raised in Texas, Lenora has two children and four grandchildren. In addition to shopping and retail therapy, Lenora has an array of hobbies and interests, including traveling, gardening, reading and she has attended countless Eagles concerts.

We would love to work with you. Feel free to get in touch!

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